The Sims 4 Gallery issue.
Hi, I can play w/ The Sims 4 for hours and I have no bug, literally no one, but everytime I try to connect to The Gallery the EA app crash and aks to restore. Despite the crash, if I want I cou...
Forum Discussion
PlumberBobYT That sounds like an EA App error, nothing directly from Sims 4, but the App could certainly interfere with your access to the Gallery. So I would suggest doing a clean uninstall and reinstall of the App, although not the game (at this point).
Please use the free version of Revo Uninstaller, point it at the EA App, choose the Advanced scanning method when prompted, and restart your computer. Download a fresh copy of the App installer and run it as an admin: right-click the download and select "Run as administrator."
Please have your antivirus disabled while installing the App, and after you reenable it but before you open the App again, set an exception again for EADesktop.exe, as the previous one may disappear when you uninstall the App.
If that alone doesn't help, I would continue to run the App itself as an admin.
