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soICYlucy's avatar
soICYlucy
4 years ago

The Sims 4 gb issue

I have about 27gb in my laptop it’s a really low gb but the sims 4 requires at least 17gb available for download and i downloaded the sims 4 not the original game the other version that comes with the base game not sure about the name of it, but i download it and it takes all my gb and it tells me i’m running low on disk space and i go to check and i have 0 disk space left and the base game barely has download, and after i stop the downloading i still have 0 disk space left, even without the game. This is the first time it has happen ever since the recent update, my game was totally fine before this new game update. I hope someone can help me! 

pc

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @soICYlucy  When installing, Origin often temporarily uses double the storage that the game itself needs: the files are downloaded and then installed before the download itself gets deleted.  So if you want to install the Sims 4 base game, you might need 34 GB free (plus a little extra for overhead) rather than 17 GB.

    Try clearing Origin's cache, which will clear out the downloaded files:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    And let me know how much Sims 4 content is currently installed as well, as in, nothing, only the base game, or one or more packs.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @soICYlucy  I think you'll need more like 35 GB free if you're installing the base game.  And don't install any packs along with the base game; you can add them later, but just let Origin install one thing at a time.

    If you're still low on space, you might be able to offload some data to an external drive or USB stick.

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