Forum Discussion
******* My fix**********************************************************
I got the sims 4 two days ago. I was able to play for a few hours went to bed, and woke up only to find out my sims 4 wouldnt work anymore! I tried rebooting, Fixing the game via Origin, and finally I uninstalled/installed and nothing.. my game would say "the sims 4 has stopped working" during the loading screen with the diamond picture... EA really helped me out . after sitting in the chat for a few hours with multiple EA techs and they helped me narrow down my problems . I either think it was my update files being corrupted or a corrupt save file but this worked for me. all I had to do was go to C:\Users\My name\Documents\Electronic Arts and delete the whole the sims 4 folder. After that I rebooted and my sims 4 was running perfectly. I hope this works for you guys!
Can't believe it's crashing already!
If only they'd worked on making the game more reliable as much as they have concentrated on emotions.