The sims 4 isn’t loading on my PC

I have been trying to load into the game for over an hour now and it loads in, doesn’t enlarge screen and crashes to EA. I haven’t played the sims 4 in awhile and had a recent resurgence after buying the sims 2. after an update, repairing the game, reinstalling it, and checking for any corrupt files it still isn’t working. Help please !