Forum Discussion

rocknjo29's avatar
rocknjo29
11 years ago
Solved

the sims 4 minimizes during play

i got a virtual copy of the sims 4 and during game play it minimizes itself a lot which is very annoying. i do not have any anitvirus running or any programs. the game will play fine and saving is easy. is there a solution?

pc
  • DaksinaKali's avatar
    DaksinaKali
    11 years ago

    After some more fiddling around and searching the internet I fixed the problem. I didn't need to reinstall Origin or, and I had mentioned this in my previous post, change the resolution because there was nothing wrong with it (NVIDIA setting to native, checked ingame and in my Windows control panel).

    My problem was that TPLink kept trying to change channels, this can be fixed as shown here.

    If this doesn't solve the problem, it's worth paying a visit to Tom's hardware as there some people have had similar troubles. They adviced downloading Game Booster 3 which, if it doesn't help, is still a pretty useful tool.

7 Replies

  • DaksinaKali's avatar
    DaksinaKali
    11 years ago

    I have the same problem. TS4 runs in the same resolution as my desktop config. I tried GameBooster (which worked for similar problems) but the problem keeps occuring. Here's the event:

    1201 - Time                     : 9/12/2014 0:17:31
    1202 - Source                   : Application Error
    1203 - Description              : Faulting application name: TS4.exe, version: 1.2.24.20, time stamp: 0x546d5fc4
                                      Faulting module name: IGO32.dll, version: 9.5.2.2829, time stamp: 0x546fc288
                                      Exception code: 0xc0000005
                                      Fault offset: 0x0008e198
                                      Faulting process id: 0x1834
                                      Faulting application start time: 0x01d012ffd86757ea
                                      Faulting application path: E:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
                                      Faulting module path: E:\Program Files (x86)\Origin\IGO32.dll
                                      Report Id: b537d64f-7ef5-11e4-832e-e03f4917153a

    I hope this is useful...

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    That dll seems to be part of Origin.

    Did you try reinstalling Origin ?

    Also did you try setting the resolution of Windows to the same Sims 4 has ? You can edit the options.ini in documents\electronicarts\thesims4 to change it without starting the game.

  • DaksinaKali's avatar
    DaksinaKali
    11 years ago

    After some more fiddling around and searching the internet I fixed the problem. I didn't need to reinstall Origin or, and I had mentioned this in my previous post, change the resolution because there was nothing wrong with it (NVIDIA setting to native, checked ingame and in my Windows control panel).

    My problem was that TPLink kept trying to change channels, this can be fixed as shown here.

    If this doesn't solve the problem, it's worth paying a visit to Tom's hardware as there some people have had similar troubles. They adviced downloading Game Booster 3 which, if it doesn't help, is still a pretty useful tool.

  • Anonymous's avatar
    Anonymous
    9 years ago
    So that's fairly helpful except the YouTube instructions don't really cover windows 10 because everything looks different for the task manager in the newer version. Any tips for that?

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,695 PostsLatest Activity: 50 seconds ago