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Swathingstream9's avatar
11 years ago
Solved

The Sims 4 Product code

I am trying to install the Sims 4 on my PC and the product code is not working when I input it on the origin. Today I went and exchanged The Sims 4 that my daughter got yesterday for Christmas thinking that maybe it was an error with the game and the product code. I have tried to install it again using the new game and code and I am still receiving the error that my code is invalid. If you can please help me resolve this issue quickly , I have a child that has been waiting since this game was released to play and had patently waited for Christmas to get this game and now is very disappointed that she has the game but can not play it. Thank you very much 

  • I did finally figure it out… The problem I was having was due to me not having an origin account. I'm not much of a gamer and I was not aware that I needed to so this. I hope that this will help other people that are in the same boat! After returning my item , standing in line for 30 minutes to get a new game with a new product code, and it's still not working my frustration level was very high. All is well now and the Sims four is now currently being played in our home. And all that it took was me signing up for an origin account.

25 Replies

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Hi @TristanXBM

    the code is only valid for one account. Your brother needs his own game.

    If that's not your issue, please elaborate a bit more so we can help you better.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Hi @GeorgiaKateS 

    could you give us some more details?

    Where did you buy the game ? Are you getting an error message ? This thread is very old and has many people with different issues posting so it's a bit hard to help you without further details what you tried and where you bought the game.

  • Emmett63's avatar
    Emmett63
    4 years ago

    can you please help me find my code for my sims 4.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Emmett63, please do not bump older threads such as this.


    If having an issue then please create a new thread with as much info as possible.

    Darko