The Sims 4 Video Card Error
Okay so i bought the Sims 4 yesterday and when it was finished installing i tried to run it and this came up Unable to start: Can't run The Sims 4 with the video card in this system. Please ch...
Forum Discussion
Hello,
Unfortunately your graphics chipset is not supported by the game.
It may be possible to upgrade your computer with a dedicated graphics card, but I would need some more information - could you post a DxDiag report please. Instructions on how to do so can be found here:
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
If you are having trouble pasting the full report here, try splitting it into multiple messages, or use pastebin.com
I hope this helps and keep simming,
Cody
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Display Devices
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Card name: Intel(R) 82945G Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) 82945G Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2772&SUBSYS_817A1043&REV_02
Display Memory: 256 MB
Dedicated Memory: 0 MB
Shared Memory: 256 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: X782
Monitor Id: CTX202A
Native Mode: unknown
Output Type: HD15
Driver Name: igdumd32.dll
Driver File Version: 8.14.0010.1930 (English)
Driver Version: 8.15.10.1930
DDI Version: 9Ex
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 9/23/2009 22:18:08, 3829760 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6432-11CF-7974-70A1A3C2C535}
Vendor ID: 0x8086
Device ID: 0x2772
SubSys ID: 0x817A1043
Revision ID: 0x0002
Driver Strong Name: oem1.inf:Intel.Mfg:i945G0:8.15.10.1930😛ci\ven_8086&dev_2772
Rank Of Driver: 00F42001
Video Accel: ModeMPEG2_A ModeMPEG2_C
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