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Alduin818 If you haven't already, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just see whether you can get far enough to start a new save and play in live mode for a bit.
If this doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
- Alduin8183 hours agoNewcomer
you said my previous saves will still be there, but how will they be read if i have to start one, how do i play my previous saves?
- Alduin8182 hours agoNewcomer
i just moved it and it is working but i have none of my save data. i have 109 hours from the past 2 weeks. i need my save data back. how do i get the game to read my saves again. i'm in live mode with a new household, but i need my other hosueholds back.
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