the sims 4 won't launch and just opens the ea start page no matter what i do.

Hi! I've been having the same problem, for context i installed the sims only a few days ago and i have been unable to launch it for 2 days. When i open the EA app it says ''preparing game'' then it opens steam for some reason but wont launch The sims 4. I have no clue on what to do. I have tried to clear the EA app cache, uninstall and install it again but nothing seems to work...