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5f9092eef2bd0dcf's avatar
5f9092eef2bd0dcf
Rising Novice
2 months ago

The Sims 4 won't launch on Steam Deck. NO MODS/CCs

the "preparing game" still appeared but then crashed and go straight to menu. tried  all of the "solutions" on google. (including,"verify integrity of game files", change the proton system from proton experimental to 9.0-4, switching to desktop mode and opened EA app from there, in which keeps crashing). and nothing worked.

Finally, i uninstalled and reinstalled the game, it finally launched, but I LOST ALL OF MY SAVE FILES, no "load games" on the TS4 menu. i was so frustrated, tried playing a new save file anyway, and then i tested it by quitting the game, to see if it's gonna launch again or not. turned out, it didn't launch AGAIN! 

HOW CAN I AND YOU FIX THIS, EA???? AND HOW CAN I RECOVER MY SAVE FILES ON STEAM DECK. i have no mods/CCs, but i have lots of DLCs. i 'm using Steam Deck. not a tech savvy,  i like playing the sims without a desk, that's why i've been playing it for almost 2 years on Steam Deck.

13 Replies

  • 5f9092eef2bd0dcf's avatar
    5f9092eef2bd0dcf
    Rising Novice
    2 months ago

    yes, i restarted it, it was the first thing i did. i tried playing it again with a new save file, but then i quitted the game, and when i wanted to open it again, it won't launch. this happened after the new update. 

    i can play other games on my Steam Deck, except the Sims 4.

  • 5f9092eef2bd0dcf​  For your saves, I don't know where they're stored on a Steam Deck or why they'd have been removed.  It's not typical for this data to disappear when the game is uninstalled in Windows, but that's obviously not an analogous setup.

    As for why it stops launching, have you restarted the Deck?  Sometimes the EA App won't let a game launch a second time until after a restart, again on PC, but maybe it's relevant in this case.  Usually when a game works once but not afterwards, the problem is either an antivirus or some program still running in the background rather than closing fully.  I haven't seen reports of security-related issues on the Deck, so the latter is more likely.

  • i'm having the same issue. i'm using Steam Deck. tried everything on google, but the last thing i tried was uninstall and reinstall the Sims 4, it finally launched but all my save files data are lost 😭 i'm heartbroken. and then, i tried playing a new save, and i tested it if i quit, is it gonna launch again. and turned out, it didn't launch again! i'm so frustrated right now.

    does anyone know how to recover my save files 😭?

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