The Sims 4 Won't Launch
The Sims 4 won't launch I've tried clearing my cache and repairing it. I took all the mods out of my folder and did a clean boot for my pc. I also talked to someone at EA support I don't know what to do anymore.
@Journey9090 Have you tried clearing the EA App's cache? If not, please do so now:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/