Re: There's a problem with your game's setup. Please reinstall your game. 1.109

Hello, i am receiving this error and i'm unsure about what to do. When I try to launch the sims 4 i receive an error stating "There is a problem with your game's setup. Please reinstall the game."

This is the first time i'm trying to play the sims 4 on this computer, so there shouldn't be an issue with any corrupted files. I reinstalled and repaired the game but the issue still remains.

I am playing on windows 7 and attached dxdiag.txt,  is there anything i can do to fix this problem?