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VampireCompany's avatar
19 hours ago
Solved

Tomarang disappeared, items have broken texture (red and white)

I tried everything I could find online thus far, clear cache, repair game, move mods folder, and delete localthumbcache.package, tried a new save, reinstalled game, started game as administrator. NOTHING WORKS

Please help. Thanks

  • Nevermind, I found a satisfactory fix. I, somehow, was able to go into the world by pressing play in the load saves menu instead of just pressing resume game, which uses the same save file, so idk why that doesn't work, but anyway. So I just went, saved my household and lot, and started a new save file, which seems to be working now.

5 Replies

  • Nevermind, I found a satisfactory fix. I, somehow, was able to go into the world by pressing play in the load saves menu instead of just pressing resume game, which uses the same save file, so idk why that doesn't work, but anyway. So I just went, saved my household and lot, and started a new save file, which seems to be working now.

  • VampireCompany's avatar
    VampireCompany
    Newcomer
    7 hours ago

    puzzlezaddict​ So I seem to have fixed the issue, turns out I had to install the game on steam as well, since some of my DLCs are on steam for whatever reason. So I have to load the game from steam instead of EA for it to work.

    The issue now is, when I try to enter my save, the screen stays loading indefinitely. I tried a new save, and things were fine, which probably means my save file is corrupt. Is there a fix for that?

  • VampireCompany​  Please manually uninstall For Rent.  You can probably do so through the EA App, under Sims 4 > Manage.  Clear the EA App's cache before reinstalling the pack:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    If that doesn't help, close the App and kill the EABackgroundService in the Task Manager's background processes list.  Open [install location]\The Sims 4 and delete the EP15 folder inside.  Then open Delta and delete the EP15 folder there.  Clear the EA App's cache again and reinstall the pack, then test all the previously-broken content in a new save, still with no mods or custom content.

  • VampireCompany's avatar
    VampireCompany
    Newcomer
    9 hours ago

    puzzlezaddict​ Nothing works. Tomarang is just gone, not grayed out or anything, just gone. Missing texture only happens with For Rent, and if I try going into a lot, the loading screen just loads indefinitely.

  • VampireCompany​  Is Tomarang gone from the list, or is it inaccessible in another way?  Does this happen in a new save too?  Please test if you haven't already, still with your Mods folder removed.

    Please also let me know whether the missing textures are confined to the For Rent pack or affect other packs as well.