Forum Discussion

Seasoned Newcomer

2 hours ago

Game Crashing my laptop

sims 4 keeps crashing my laptop and causing it to shut off unexpectedly but other games work fine so i dont think its a issue with my pc i have a Dell G16 7620 with a

12th Gen Intel(R) Core(TM) i7-12700H (2.30 GHz) processer

16 gb ram

and Nvidia Geforce RTX 3050 Ti gpu

ive tried everything i can think of and no luck

Help

crashing

1 Reply

puzzlezaddict
Hero+
8 minutes ago
JimmiAlanXCIX Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.