Forum Discussion

addiedolgner's avatar
3 years ago

Transfer DLC from EA app to Steam

I'm trying to transfer my dlc from EA app to steam but It's not recongizing my dlc from EA. I can't play sims 4 on EA app anymore because I have the standard version. Im really frustarted and don't wanna lose my progress on the sims 4. If anyone knows how to fix this i'd appreciate the help 🙂

26 Replies

  • UrLocalS8nist's avatar
    UrLocalS8nist
    New Scout
    3 years ago

    Yes. I signed in through Steam, and then re-signed in through Steam again. It didn't work. Here is what happened, in order:

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @UrLocalS8nist  Are your EA and Steam accounts properly linked?  To make sure, please try signing into an EA site (this one is fine) using your Steam login credentials.  Use a private browser window so the browser doesn't "remember" the info on its own.  If you land in the correct EA account, everything's fine; otherwise, your accounts may not be linked.

    If this isn't the issue, please try to run Sims 4 through Steam, just to make sure it works, and then try again to download one pack from the EA App.  If it doesn't work, please post a screenshot of what happens when you try.

  • UrLocalS8nist's avatar
    UrLocalS8nist
    New Scout
    3 years ago

    I know you posted this months ago, but EA won't let me download the DLCs without downloading a second version of the base game. I've been having this issue for ages and it's really annoying. Any suggestions?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @fluffybunnyx0x  What happens when you try to uninstall?  If you want to troubleshoot that issue, let me know.

    Or you can go for a clean sweep and use a third-party tool to remove everything.  Here's how:

    https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-DLC-shows-as-installed-won-t-load-in-game/m-p/12942151#uninstall

    Please do make sure you're renaming the Sims 4 folder that contains your saves and other user data—you probably don't want that removed along with everything else.

    Once you've uninstalled Sims 4 and the EA App, you can reinstall the game through Steam, reinstall the App and any packs you own there (but not a second copy of the base game), and see whether it works.

  • fluffybunnyx0x's avatar
    fluffybunnyx0x
    3 years ago

    Hi, I'm trying to move my sims game from EA to Steam so that I can easily move the download to a hardrive, but the EA app just keeps f-ing me over over and over again and it won't let me simply uninstall the game, do you think it would work if i just uninstalled the app?

  • @addiedolgner  There's no way to transfer DLC to Steam directly, but you can use your EA App-owned DLC in a Steam install.  First, uninstall Sims 4 through the EA App if you haven't already.  Install the game through Steam as well as any packs you own there.  Launch the game once to make sure it works; if not, stop here and let me know.

    Otherwise, sign into the EA App and download your DLC: just the packs, not a second copy of the base game.  The data should go into the folder for the Steam install, and Steam should then load all your DLC.

    If this doesn't work, please run searches for two or three of the packs that aren't loading.  Open a File Explorer window, click This PC in the left panel, and enter the folder name for one of the missing packs in the search field in the upper-right corner.  This is the full list of packs:

    https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/

    For example, if you're looking for Seasons, you'd search for EP05 .  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.  Then repeat for one or two more packs.