i got a brand new computer and every other game works perfectly fine, when i try to download sims from steam or ea it crashes on ts4 loading screen and moves all my apps around. Ive redownload it several times & NO i dont have any mods ive just been trying to get the dang game open and its refusing, please help.
vineyshafts What do you mean that it moves your apps around: the icons move on the desktop, the windows for other open apps move to other locations on the screen, or something else? Feel free to post a screenshot or two.
For the crashing, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
my app icons before opening the sims (the neat one) vs after trying and then it crashes on ts4 screen i cant even get to the main menu
it put the before and afterwards backwards but i hope you can see what i mean
vineyshafts The issue with apps and icons shifting around is often caused by launching the game in fullscreen mode but at a different resolution than your monitor. (Sims 4 does have a 2560x1440 mode but doesn't use it by default even on ultra settings and with a monitor running at that resolution.) The desktop should go back to normal when you quit the game, but when it crashes rather than closing the normal way, that may not happen.
The easy workaround is to launch in windowed mode, at least until Sims 4 is running properly. Open Options.ini, in Documents > Electronic Arts > The Sims 4, search for fullscreen , and set it to 0 (zero).
For the crashing itself, is Sims 4 installed to your external drive? Sometimes the game doesn't get along with drives formatted as exFAT, or slow drives in general. If it is, try installing it internally instead. Even if you don't want the game on your internal drive in general, this is a useful test, especially since there's nothing obviously wrong in your dxdiag, and there are no Sims 4 errors listed.
If that doesn't help or isn't relevant, let the game crash again, then look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
My sims 4 is downloaded on my main drive not an external, i can run every shooter game at maxxed settings no lag but i cant open the sims 4 game </3
vineyshafts Then I'd like to see any errors you find in the Reliability Monitor. And please do try windowed mode—there are times when the game doesn't load properly in fullscreen mode, so it might help you even though it wouldn't be my first suggestion all by itself.
