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skatergramps's avatar
skatergramps
Not applicable
4 years ago
Solved

UI ICONS BROKEN

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.131.1030
What expansions, game packs, and stuff packs do you have installed? Get to Work, Cats and Dogs, City Living, Cottage Living, Discover University, Eco Lifestyle, Get Famous, Get Together, Island Living, Seasons, Dine Out, Dream Home Decorator, Outdoor Retreat, Parenthood, Realm of Magic, Spa Day, Strangerville, Vampire, Backyard Stuff, Cool Kitchen Stuff, FItness Stuff, Kids Room Stuff, Laundry Day Stuff, My First Pet Stuff, Nifty Knitting Stuff, Perfect Patio Stuff, Romantic Garden Stuff, Spooky Stuff, Tiny Living, Toddler Stuff, Vintage Glamor Stuff
Steps: How can we find the bug ourselves? 1. Open Save File 2. Play as household
What happens when the bug occurs? UI icons display incorrectly
What do you expect to see? UI icons that correspond with the correct menu
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

‌

As you can see from the screenshot, the UI icons are displauying incorrectly; though clicking on them brings up the menu that is usually in that location (ie, clicking on the calendar icon brings up the needs menu).

pc
  • crinrict's avatar
    crinrict
    4 years ago

    HI @skatergramps 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    HI @skatergramps 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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