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6 years ago
@GlitterBlitzz I am on Mac and it was similar at what happened to me. Mine froze when I tried connecting to the gallery and it was really frustrating. I moved my Sims folder to the desktop because it had CC and Saves in that I won't get back and uninstall the sims and origin then I reinstalled it and it worked. If this works please let me know, I know it is a pain to uninstall and reinstall but for your game to work and access the gallery it is totally worth it.
P.S make sure to back up your current the sims 4 folder if you have things in there you want.
P.S make sure to back up your current the sims 4 folder if you have things in there you want.
kreatora
6 years agoHero (Retired)
If you want to follow the advice above and you have a PC instead of a Mac please use Revo free program to uninstall Origin. This will clean all Origin traces from your computer. EA recommends either this or using Ccleaner after uninstalling Origin from the PC.
https://www.revouninstaller.com/revo-uninstaller-free-download/
After this, you can download Origin from this link
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,478 PostsLatest Activity: 2 days ago
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