Unable to connect to gallery in The Sims 4
So I've never been able to connect to the gallery in TS4, but now it's really starting to annoy me. When I click gallery, it says "connection is required. connect or stay offline?", so I click connec...
Forum Discussion
@GlitterBlitzz I am on Mac and it was similar at what happened to me. Mine froze when I tried connecting to the gallery and it was really frustrating. I moved my Sims folder to the desktop because it had CC and Saves in that I won't get back and uninstall the sims and origin then I reinstalled it and it worked. If this works please let me know, I know it is a pain to uninstall and reinstall but for your game to work and access the gallery it is totally worth it.
P.S make sure to back up your current the sims 4 folder if you have things in there you want.
P.S make sure to back up your current the sims 4 folder if you have things in there you want.
@PeachySimmss How do I uninstall it? I went to control panel > change or remove a program, but The Sims 4 wasn't counted as a program.
- @GlitterBlitzz
You can uninstall The Sim4 in Origin.
Origin/Library right-click on TS4- the option "uninstalling"- @kreatora It isn't in my Origin game library either.
@GlitterBlitzz
If you don't have TS4 in the Origin library, this is a serious error.Make sure there aren't any filters enabled in the library
Clear Origin Cache - https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and if that doesn't help contact EA support
https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical
Community Highlights
- EA_Cade11 months ago
Community Manager
