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MurdocisJeebus's avatar
MurdocisJeebus
8 years ago

Unable to connect to the EA servers

This error message also appears whenever i press play on the launcher of sims 3 (this happened about a year ago, I tried to fix it but I just ended up accepting the fact that its not going to work; it still doesen't) and now this error message comes up whenever i try to launch sims 4. PLEASE HELP. I have already tried a clean boot and allowing activation UI through firewall, Im now out of ideas on how to fix this, I have also removed all my mods just in case they were the problem but it still isn't working. (FYI this error message has only started coming up today and I have run sims 4 on my laptop many times before) 

pc

2 Replies

  • Sashas0nic's avatar
    Sashas0nic
    Seasoned Ace
    8 years ago

    Hi there @MurdocisJeebus Found a similar posting here >>>    apparently something to do with the date and time on their computer solved it

    "Turned out to be the date and time on my console was set in manual to the Wrong Date and Time. Changed the clock settings  to automatic internet settings and voila it connected. This is because the date and time doesn't fall into the time frame of the EA servers security certificate date and will not let you connect (its a website security thing)."

    Here's an excerpt of more notes... 

    "Try switching between Wi-Fi and a wired connection.

    Are you on a restricted network such as University/Corporate/Military?

    Please see the following articles for connectivity info and troubleshooting:

    http://help.ea.com/article/connection-troubleshooting-basic/ 

    Hope this helps,

    Sasha

    nb: If this solves your question, please mark the reply as having been the solution, so as to help others with a similar problem in the future.  🙂

    I have no connection to EA

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