Forum Discussion
I have been waiting for nearly two months for EA to fix this issue. I have done everything they ask me to do. I have chatted with help, I have created tickets, I have tried here on the forums and EA just doesn't care to help or fix the issue.
I requested a refund SIX times in the span of the "Great Game Guarantee" because it became clear they had no idea what was going on. I was ignored or refused every time.
I filed a complaint with the Better Business Bureau and EA responded with lies - saying they had talked to me and resolved the issue.
The previous thread about Horse Ranch has now been closed, so I believe we have just been forgotten.
This is no way to treat customers. And they are just getting away with it...
@PH1623 wrote:I have been waiting for nearly two months for EA to fix this issue. I have done everything they ask me to do. I have chatted with help, I have created tickets, I have tried here on the forums and EA just doesn't care to help or fix the issue.
I requested a refund SIX times in the span of the "Great Game Guarantee" because it became clear they had no idea what was going on. I was ignored or refused every time.
I filed a complaint with the Better Business Bureau and EA responded with lies - saying they had talked to me and resolved the issue.
The previous thread about Horse Ranch has now been closed, so I believe we have just been forgotten.
This is no way to treat customers. And they are just getting away with it...
Excuse me, I meant to say THREE MONTHS. Nearly THREE months. I wish that was a joke.