Unable to install the game & DLC
I am trying to install the game but I am receiving the error "An incompatible version of this game is installed on your device. Uninstall the Steam version to launch the game." I had previously ins...
Forum Discussion
@puzzlezaddict Thank you for your time. I dont have the game installed and I have tried following the tip about installing in a different root location but its still unable to download it. Whats my next step here?
@dizzzi12 Does this happen whether you install the game through the EA App or Steam? Please try whichever launcher you didn't this time around and let me know. If you do get the game installed, but you don't want to use this install, remove Sims 4 and the EA App with Revo, as described, then try again with whichever launcher you would prefer to use.
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- EA_Cade11 months ago
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