Unable to Launch the Sims 4

Question

Hello,I purchased the game around 8:30 last nite and it is currently noon, so I hope to find an answer before I must request refund due the semi-shady coding that qualifies a failed launch as a game played and the 24 hour refund policy on played games. Anyways so I have a fairly common issue where I run the game and the mouse will show loading activity with the blue circle but then after a few seconds it stops.-I have turned off my antivirus-checked firewall permissions and tested with firewall off-updated my graphics card drivers-checked my C++ for updates-Uninstalled and Reinstalled both origin and the Sims 4-I have gone to properties of origin and the Sims 4 to make sure they both always run as administratorThere is no sign that the game is opening other than the blue circle spinning for a few moments, origin minimizing and then flashing on the toolbar, and an activationui process visible for a millisecond in the task manager. Here is my dxdiag and I hope that I can get this solved in time! Thanks for your time.&nbsp;

peasantslayer69 · Answer

------------------System Information------------------Time of this report: 9/8/2014, 12:12:19&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Machine name: COLIN-FROSTBITE&nbsp;&nbsp; Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Language: English (Regional Setting: English)System Manufacturer: ALASKA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System Model: A_M_I&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BIOS: BIOS Date: 08/13/13 19:28:07 Ver: 21.04&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Memory: 16328MB RAMAvailable OS Memory: 16328MB RAM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Page File: 3088MB used, 29566MB available&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Windows Dir: C:\Windows&nbsp;&nbsp;&nbsp; DirectX Version: DirectX 11DX Setup Parameters: Not found&nbsp;&nbsp; User DPI Setting: Using System DPI&nbsp;System DPI Setting: 96 DPI (100 percent)&nbsp;&nbsp;&nbsp; DWM DPI Scaling: Disabled&nbsp;&nbsp;&nbsp;&nbsp; DxDiag Version: 6.01.7601.17514 32bit Unicode------------DxDiag Notes------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Display Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 2: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 3: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:&nbsp;&nbsp;&nbsp; 0/4 (retail)DirectDraw:&nbsp; 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:&nbsp; 0/9 (retail)DirectSound: 0/5 (retail)DirectShow:&nbsp; 0/6 (retail)---------------Display Devices---------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Card name: NVIDIA GeForce GTX 690&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer: NVIDIA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chip type: NVxx&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DAC type: Integrated RAMDAC&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Key: Enum\PCI\VEN_10DE&amp;DEV_1188&amp;SUBSYS_26903842&amp;REV_A1&nbsp;&nbsp;&nbsp;&nbsp; Display Memory: 4004 MB&nbsp;&nbsp; Dedicated Memory: 1956 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shared Memory: 2048 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Current Mode: 1920 x 1080 (32 bit) (60Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Name: Generic PnP Monitor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Model: E420VO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Id: VIZ0070&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Native Mode: 1920 x 1080(p) (60.000Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Output Type: HDMI&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2umDriver File Version: 9.18.0013.4052 (English)&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 9.18.13.4052&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDI Version: 11&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Model: WDDM 1.1&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp; Driver Date/Size: 7/2/2014 16:48:32, 17555104 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: Yes&nbsp;&nbsp;&nbsp; WHQL Date Stamp:&nbsp; Device Identifier: {D7B71E3E-52C8-11CF-2654-9D061CC2C435}&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor ID: 0x10DE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device ID: 0x1188&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SubSys ID: 0x26903842&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revision ID: 0x00A1&nbsp;Driver Strong Name: oem74.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section139:9.18.13.4052😛ci\ven_10de&amp;dev_1188&nbsp;&nbsp;&nbsp;&nbsp; Rank Of Driver: 00E02001&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C&nbsp;&nbsp; Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; D3D9 Overlay: Supported&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DXVA-HD: Supported&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDraw Status: Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; D3D Status: Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AGP Status: Enabled-------------Sound Devices-------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Description: Digital Audio (S/PDIF) (High Definition Audio Device)&nbsp;Default Sound Playback: Yes&nbsp;Default Voice Playback: Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hardware ID: HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0892&amp;SUBSYS_10438436&amp;REV_1003&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer ID: 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product ID: 65535&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type: WDM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: HdAudio.sys&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 6.01.7601.17514 (English)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Date and Size: 11/20/2010 23:23:47, 350208 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Files:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Provider: Microsoft&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Accel Level: Basic&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cap Flags: 0xF1F&nbsp;&nbsp;&nbsp; Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0&nbsp;Static/Strm HW 3D Bufs: 0, 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Memory: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice Management: No&nbsp;EAX(tm) 2.0 Listen/Src: No, No&nbsp;&nbsp; I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Description: Digital Audio (S/PDIF) (High Definition Audio Device)&nbsp;Default Sound Playback: No&nbsp;Default Voice Playback: No&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hardware ID: HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0892&amp;SUBSYS_10438436&amp;REV_1003&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer ID: 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product ID: 65535&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type: WDM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: HdAudio.sys&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 6.01.7601.17514 (English)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Date and Size: 11/20/2010 23:23:47, 350208 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Files:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Provider: Microsoft&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Accel Level: Basic&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cap Flags: 0xF1F&nbsp;&nbsp;&nbsp; Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0&nbsp;Static/Strm HW 3D Bufs: 0, 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Memory: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice Management: No&nbsp;EAX(tm) 2.0 Listen/Src: No, No&nbsp;&nbsp; I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Description: E420VO-0 (NVIDIA High Definition Audio)&nbsp;Default Sound Playback: No&nbsp;Default Voice Playback: No&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hardware ID: HDAUDIO\FUNC_01&amp;VEN_10DE&amp;DEV_0040&amp;SUBSYS_38422690&amp;REV_1001&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer ID: 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product ID: 100&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type: WDM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: nvhda64v.sys&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 1.03.0030.0001 (English)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Date and Size: 11/28/2013 09:38:18, 197408 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Files:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Provider: NVIDIA Corporation&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Accel Level: Basic&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cap Flags: 0xF1F&nbsp;&nbsp;&nbsp; Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0&nbsp;Static/Strm HW 3D Bufs: 0, 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Memory: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice Management: No&nbsp;EAX(tm) 2.0 Listen/Src: No, No&nbsp;&nbsp; I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices----------------------------------------DirectInput Devices-------------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Name: Mouse&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attached: 1&nbsp;&nbsp;&nbsp; Controller ID: n/aVendor/Product ID: n/a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FF Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Name: Keyboard&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attached: 1&nbsp;&nbsp;&nbsp; Controller ID: n/aVendor/Product ID: n/a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FF Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Name: Afterglow Gamepad for Xbox 360 (Controller)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attached: 1&nbsp;&nbsp;&nbsp; Controller ID: 0x0Vendor/Product ID: 0x0E6F, 0x0213&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x1E26| Matching Device ID: usb\root_hub20| Service: usbhub|+-+ Generic USB Hub| | Vendor/Product ID: 0x8087, 0x0024| | Location: Port_#0001.Hub_#0002| | Matching Device ID: usb\class_09| | Service: usbhub----------------Gameport Devices----------------------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x413C, 0x2105| Matching Device ID: hid_device_system_keyboard| Service: kbdhid|+ Terminal Server Keyboard Driver| Matching Device ID: root\rdp_kbd| Upper Filters: kbdclass| Service: TermDD|+ Microsoft USB Wheel Mouse Optical (Mouse and Keyboard Center)| Vendor/Product ID: 0x045E, 0x0040| Matching Device ID: hid\vid_045e&amp;pid_0040| Upper Filters: Point64| Service: mouhid|+ Terminal Server Mouse Driver| Matching Device ID: root\rdp_mou| Upper Filters: mouclass| Service: TermDD------------------------Disk &amp; DVD/CD-ROM Drives------------------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: C:&nbsp;Free Space: 5.9 GBTotal Space: 122.0 GBFile System: NTFS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: OCZ-VERTEX4 ATA Device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: E:&nbsp;Free Space: 570.7 GBTotal Space: 953.9 GBFile System: NTFS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: PHD 3.0 Silicon-Power USB Device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: D:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: ASUS BC-12B1ST ATA Device&nbsp;&nbsp;&nbsp;&nbsp; Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes--------------System Devices--------------&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1EDevice ID: PCI\VEN_8086&amp;DEV_1E1E&amp;SUBSYS_84CA1043&amp;REV_C4\3&amp;11583659&amp;0&amp;E7&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: NVIDIA GeForce GTX 690Device ID: PCI\VEN_10DE&amp;DEV_1188&amp;SUBSYS_26903842&amp;REV_A1\6&amp;3671BECE&amp;0&amp;00400008&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44Device ID: PCI\VEN_8086&amp;DEV_1E44&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp;F8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1CDevice ID: PCI\VEN_8086&amp;DEV_1E1C&amp;SUBSYS_84CA1043&amp;REV_C4\3&amp;11583659&amp;0&amp;E6&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151Device ID: PCI\VEN_8086&amp;DEV_0151&amp;SUBSYS_84CA1043&amp;REV_09\3&amp;11583659&amp;0&amp;08&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: NVIDIA GeForce GTX 690Device ID: PCI\VEN_10DE&amp;DEV_1188&amp;SUBSYS_26903842&amp;REV_A1\6&amp;116C07A3&amp;0&amp;00800008&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) Management Engine InterfaceDevice ID: PCI\VEN_8086&amp;DEV_1E3A&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp;B0&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18Device ID: PCI\VEN_8086&amp;DEV_1E18&amp;SUBSYS_84CA1043&amp;REV_C4\3&amp;11583659&amp;0&amp;E4&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150Device ID: PCI\VEN_8086&amp;DEV_0150&amp;SUBSYS_84CA1043&amp;REV_09\3&amp;11583659&amp;0&amp;00&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: High Definition Audio ControllerDevice ID: PCI\VEN_10DE&amp;DEV_0E0A&amp;SUBSYS_26903842&amp;REV_A1\6&amp;3671BECE&amp;0&amp;01400008&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) USB 3.0 eXtensible Host ControllerDevice ID: PCI\VEN_8086&amp;DEV_1E31&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp;A0&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12Device ID: PCI\VEN_8086&amp;DEV_1E12&amp;SUBSYS_84CA1043&amp;REV_C4\3&amp;11583659&amp;0&amp;E1&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: High Definition Audio ControllerDevice ID: PCI\VEN_10DE&amp;DEV_0E0A&amp;SUBSYS_26903842&amp;REV_A1\6&amp;116C07A3&amp;0&amp;01800008&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2DDevice ID: PCI\VEN_8086&amp;DEV_1E2D&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp;D0&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10Device ID: PCI\VEN_8086&amp;DEV_1E10&amp;SUBSYS_84CA1043&amp;REV_C4\3&amp;11583659&amp;0&amp;E0&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: ASMedia XHCI ControllerDevice ID: PCI\VEN_1B21&amp;DEV_1042&amp;SUBSYS_2104174C&amp;REV_00\4&amp;11EB9DBD&amp;0&amp;00E4&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: PCI standard PCI-to-PCI bridgeDevice ID: PCI\VEN_10B5&amp;DEV_8747&amp;SUBSYS_874710B5&amp;REV_BA\5&amp;2728BA6D&amp;0&amp;800008&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26Device ID: PCI\VEN_8086&amp;DEV_1E26&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp;E8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E02Device ID: PCI\VEN_8086&amp;DEV_1E02&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp;FA&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Standard AHCI 1.0 Serial ATA ControllerDevice ID: PCI\VEN_1B21&amp;DEV_0612&amp;SUBSYS_84B71043&amp;REV_01\4&amp;3927C719&amp;0&amp;00E7&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: PCI standard PCI-to-PCI bridgeDevice ID: PCI\VEN_10B5&amp;DEV_8747&amp;SUBSYS_874710B5&amp;REV_BA\5&amp;2728BA6D&amp;0&amp;400008&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22Device ID: PCI\VEN_8086&amp;DEV_1E22&amp;SUBSYS_84CA1043&amp;REV_04\3&amp;11583659&amp;0&amp;FB&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Standard AHCI 1.0 Serial ATA ControllerDevice ID: PCI\VEN_1B21&amp;DEV_0612&amp;SUBSYS_84B71043&amp;REV_01\4&amp;299066B9&amp;0&amp;00E6&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: PCI standard PCI-to-PCI bridgeDevice ID: PCI\VEN_10B5&amp;DEV_8747&amp;SUBSYS_874710B5&amp;REV_BA\4&amp;BAB4994&amp;0&amp;0008&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: High Definition Audio ControllerDevice ID: PCI\VEN_8086&amp;DEV_1E20&amp;SUBSYS_84361043&amp;REV_04\3&amp;11583659&amp;0&amp;D8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 82579V Gigabit Network Connection #2Device ID: PCI\VEN_8086&amp;DEV_1503&amp;SUBSYS_00008086&amp;REV_04\3&amp;11583659&amp;0&amp;C8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: ASUS PCE-N53 300Mbps 11n Dual band Wireless LAN PCI-E CardDevice ID: PCI\VEN_1814&amp;DEV_5592&amp;SUBSYS_851A1043&amp;REV_00\4&amp;30551E88&amp;0&amp;00E1&nbsp;&nbsp; Driver: n/a------------------DirectShow Filters------------------DirectShow Filters:WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713PlayOnline Movie File Source,0x00000000,0,0,,Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713WDM Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Video Compressors:WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514Audio Compressors:WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713PBDA CP Filters:PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528Midi Renderers:Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713WDM Streaming Capture Devices:,0x00000000,0,0,,WDM Streaming Rendering Devices:,0x00000000,0,0,,HD Audio SPDIF out 5,0x00200000,1,1,ksproxy.ax,6.01.7601.17514HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514Multi-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514BDA Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514BDA CP/CA Filters:Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Audio Renderers:Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713DirectSound: E420VO-0 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713E420VO-0 (NVIDIA High Definitio,0x00200000,1,0,quartz.dll,6.06.7601.17713---------------EVR Power Information---------------Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)&nbsp; Quality Flags: 2576&nbsp;&nbsp;&nbsp; Enabled:&nbsp;&nbsp;&nbsp; Force throttling&nbsp;&nbsp;&nbsp; Allow half deinterlace&nbsp;&nbsp;&nbsp; Allow scaling&nbsp;&nbsp;&nbsp; Decode Power Usage: 100&nbsp; Balanced Flags: 1424&nbsp;&nbsp;&nbsp; Enabled:&nbsp;&nbsp;&nbsp; Force throttling&nbsp;&nbsp;&nbsp; Allow batching&nbsp;&nbsp;&nbsp; Force half deinterlace&nbsp;&nbsp;&nbsp; Force scaling&nbsp;&nbsp;&nbsp; Decode Power Usage: 50&nbsp; PowerFlags: 1424&nbsp;&nbsp;&nbsp; Enabled:&nbsp;&nbsp;&nbsp; Force throttling&nbsp;&nbsp;&nbsp; Allow batching&nbsp;&nbsp;&nbsp; Force half deinterlace&nbsp;&nbsp;&nbsp; Force scaling&nbsp;&nbsp;&nbsp; Decode Power Usage: 0

Answer

There's a number of threads open with this issue, different things have worked for different people, for otheres, nothing has resolved the problem. I am still stuck waiting for a solution after four days of trying various things. You just need to look around this forum and try the various fixes suggested.

peasantslayer69 · Answer

Yeah I tried everything i've ever read on here and nothing seems to help. Its unfortunate but at worst I can request refund and buy down the line when things get updated so I'm not to worried.

dentalplan476 · Answer

I had the same problem. Tried every fix listed. The only thing that worked was re-installing Windows 8 Pro. The first thing I tried was The Sims 4 and it worked first try.

An extreme measure for a game that should work on any system on the first try without re-installing but if you are past the 24 hour refund period its worth a try.

Answer

If you've had it longer than 24 hours they wont refund it. The 7 day policy is for unplayed games only. The second you tried to launch The Sims 4 even once, that started your 24 hours, even if it didn't actually do anything. Origin still detected the attempted launch and that's that.

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Unable to Launch the Sims 4

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