First when I open up the game, in the top right hand corner a box pops up saying:'The save game you are attempting to load was saver with a newer version of The Sims 4 than is currently installed. Please update in order to safely load this save game'Now I have been on Orign clicked on 'Check for Update' but apparently it is up to date. I have also clicked on 'Repair Game' but that still hasn't sovled the problem. I then uninstalled The Sims 4, the reinstalled it. Hasn't helped.Then when I created a new household and put on to a lot and try to save the game is comes up with:'The game failed to save. Error Code: 0.So what on earth do I do?

I have tried this, and tried to remove the saves folder, and adding it while in game AND deleting caches.. And nothing is helping.. Only possible to save the game 2-3times when the game has restarted, but the worst part is that when I try to save the game after that, and get the error code, the latest saves just disappear, and I have to start all over again. Hope that somebody finds a solution to this problem soon. From what I`ve seen a lot of people have this problem.

This 'should' work:Go to the My Documents folder and locate the Electronic Arts folder (C:\Users\YourUserName\Documents\Electronic Arts)Delete the 'The Sims 4' folder (it contains all the save data).Reload Game (folder will be recreated for you).Try to save.Good luck

Here's something to try:Backup your Tray and Save files (or just move the folders to your desktop).Delete the Documents > Electronic Arts > Sims 4 folderRestart the game from OriginIf it's working in a new game for a while, add your old Tray and Save files back in so you can use them.You might also look at this more detailed version that accounts for a possible bugged save:http://forums.thesims.com/en_US/discussion/comment/12675022/#Comment_12675022

i tried this and nothing happened

@Sims4TrashJDDo you get the exact same error message?

UNABLE TO SAVE GAME! | EA Forums

12 Replies

Anonymous
11 years ago
This 'should' work:
Go to the My Documents folder and locate the Electronic Arts folder (C:\Users\YourUserName\Documents\Electronic Arts)
Delete the 'The Sims 4' folder (it contains all the save data).
Reload Game (folder will be recreated for you).
Try to save.
Good luck
monsyd
11 years ago
I have tried this, and tried to remove the saves folder, and adding it while in game AND deleting caches.. And nothing is helping..
Only possible to save the game 2-3times when the game has restarted, but the worst part is that when I try to save the game after that, and get the error code, the latest saves just disappear, and I have to start all over again.
Hope that somebody finds a solution to this problem soon. From what I`ve seen a lot of people have this problem.
Anonymous
10 years ago
Here's something to try:

Backup your Tray and Save files (or just move the folders to your desktop).
Delete the Documents > Electronic Arts > Sims 4 folder
Restart the game from Origin
If it's working in a new game for a while, add your old Tray and Save files back in so you can use them.

You might also look at this more detailed version that accounts for a possible bugged save:http://forums.thesims.com/en_US/discussion/comment/12675022/#Comment_12675022
Sims4TrashJD
8 years ago
i tried this and nothing happened
CMeki
Hero (Retired)
8 years ago
@Sims4TrashJD
Do you get the exact same error message?
BipedPumpkin
8 years ago
Try to tap the repair button on the sims4 in origin. if that not workes try too update your pc or sims4 or both of them If that not workes try to uninstal and then instal th sims4.
BipedPumpkin
8 years ago
sorry wrong persion
CMeki
Hero (Retired)
8 years ago
@BipedPumpkin
If you typed a message in the wrong thread you can tap the three dots and delete it so that you don't confuse anyone 🙂
LaraCroftEyes1
Rising Veteran
8 years ago
Went somewhere came home want to play Sims 4 it won't load and I have check the cc and mods none of them are bad and clean the cache for internet browser help?
CMeki
Hero (Retired)
8 years ago
@LaraCroftEyes1
Did you move all of them?
For example, move the mods folder from C:\Users\Username\Documents\Electronic Arts\The Sims 4 to your Desktop and start the game.
Also try repairing your game
Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.
Clearing internet cache has nothing to do with it. Maybe clearing Origin cache though, but only of it's origin that will not start. Do you get an error message or what happens?