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Anonymous's avatar
Anonymous
11 years ago
Solved

Unable to start: Can't run The Sims 4 with the video card in this system.

I get this error message: http://i.imgur.com/yzjoTKZ.png According to this website I should be able to run it: http://www.systemrequirementslab.com/cyri/requirements/the-sims-4/12305/?p=a I used St...
pc
  • crinrict's avatar
    crinrict
    11 years ago

    Your graphics drivers are from 2012. There should be newer ones. Go tot he AMD website to updated instead of through Steam.

wishiefoot's avatar
wishiefoot
11 years ago

I'm having the exact same problem with the Radeon HD 5770. The card should run the game. 1GB of dedicated memory, and the newest drivers installed. I'm worried this means there will be problems with the real game when I get it. 

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