Forum Discussion
Sure, here it is: http://pastebin.com/UJ7kyUpd
Thanks for helping 😕mileyvery-happy:
Your graphics drivers are from 2012. There should be newer ones. Go tot he AMD website to updated instead of through Steam.
- Anonymous11 years ago
Yup! That seemed to have worked 😕mileyvery-happy:
Thanks for your help!
- Anonymous11 years agoWhat do I do? On the AMD website?
- crinrict11 years agoHero+
Go to drivers and have the site detect your system. It will then tell you what to download.
AMD should also have some kind of program you can run and that can also check for you.
- Anonymous11 years ago
HI i have the same problem, but I don't know how to update my drivers. any help? I tried the auto detect thing but it said that it couldn't find my OS or something like that.
- crinrict11 years agoHero+
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
- Anonymous11 years ago
I'm encountering the same issue, but my drivers say they're all up to date. I went ahead and copied my graphics info as well hoping you might be able to help me. http://pastebin.com/ghiBzVTT
- crinrict11 years agoHero+
Similar chipset as many others in this thread. It does not have any dedicated memory.
I doubt you can play the game.
- Anonymous11 years agoI am not sure what to do with this, I went to the website and downloaded something but sims 4 still won't load please help I have been trying to get this game to work for 4 days now
- Anonymous11 years ago
my video card thing is up to date but it still wont let me play? it says it needs 2.0GHz Intel core duo? i have intel (R) G33/G31 express chipset family. does that mean i need to buy the other video card just for the dang game to work? please help!
- Anonymous10 years ago
PLEASE help me! I have the exact same problem and here is the link: http://pastebin.com/DKEKdYbi
- crinrict10 years agoHero+
@sabrinabluehatch wrote:
PLEASE help me! I have the exact same problem
Your graphics chip is underpowered. Sims 4 won't run with this.
Try getting a refund or play on a better computer.
- Anonymous10 years ago
Thank you. I can't get a new computer because of financial problems. Anyway I can fix this other than a new computer? A new graphics card maybe?
- Anonymous9 years ago
AMD website? What is that? Sorry new at all this. I'm also having the same problem
- crinrict9 years agoHero+
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.- Anonymous8 years ago
hi, i'm also having the same problem. ive attached my DxDiag