Hi,
The issue is, when I go to launch, I get the error: Unable to start: Can't run The Sims 4 with the video card in this system. Please check that the video car meets the minimus specifications and that the latest video drivers are installed.
I will try that stuff again
Yes definitly try Uninstall -> Restart -> Reinstall latest
-----------
If still no:
Try this. If you aren't used to Safe Mode or scared of BSOD don't do it.
Uninstall your AMD/ATI Drivers
Restart into Safe Mode
Run Display Driver Uninstall
Restart
Install Latest Drivers
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
If you have a BSOD on restart. Go back to Safe Mode. Go to System->Device Manager->Display Adapters Remove them, restart.
Safe Mode /w Networking will save the day
DDU will do two things for us:
1) Completely remove all traces of AMD/ATi drivers
2) Disable Windows from auto-loading some bogus antique driver on a restart
---------
Read the above carefully before you do it. Since you have a 290 I would imagine your computer skills are better than average so you shouldn't have a problem.
There is also a tool called Radeon Remover or Radeom Uninstaller... it used to be on AMD's site but they don't support it anymore. Can be found on other places still but DDU is what almost everyone recommends now.
Driver Sweeper was another tool that was popular before DDU came around.
Community Manager
