Unable to start: Can't run The Sims 4 with the video card in this system.

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@annamae30 wrote:

how do you updata it?

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@annamae30 :

Could you post a DxDiag report please? Instructions on how to do so can be found here:

http://help.ea.com/en/article/how-to-gather-dxdiag-information/

If you are having trouble pasting the full report here, try splitting it into multiple messages, or use pastebin.com

I hope this helps and keep simming,

Cody