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TheChallenger75's avatar
TheChallenger75
6 years ago
Solved

uni dorm doors broken

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.59.73.1020
What expansions, game packs, and stuff packs do you have installed? discover uni
Steps: How can we find the bug ourselves? the dorms front door seems to be broken, no sim can get to class, even the roomates cant get to there class, also there was a sim that could not move out at the start of the game in uni when my sim moved in
What happens when the bug occurs? sim waves their hand with shoes on there mind (routing problem)
What do you expect to see? getting to class
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. just got uni today

‌

I took an ingame screenshot and added it in this report to show witch dorm my sim is in

pc
  • crinrict's avatar
    crinrict
    6 years ago

    Sounds like this issue: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-DU-Dorm-Elevator-can-t-be-used/td-p/8431923

    Looks like a mod might still be active,

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Sounds like this issue: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-DU-Dorm-Elevator-can-t-be-used/td-p/8431923

    Looks like a mod might still be active,

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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