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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

Uninstalled Sims 4 can't Reinstall

So, I have the premium versions of Sims 4, and I forgot my old Origin 1D. Ok listen my story is complicated. I forgot my original origin 1D I tried resetting it but I forgot my email. When I try t...
  • crinrict's avatar
    11 years ago

    Hi,

    you need access to your old account.

    Please contact a game advisor for assistance with that

    Game advisors can be found through live chat or call-back

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

    In Details here: How to contact a Game Advisor using the new EA Help page