Unrecognised Video Card - Windows 11

@ii33y__  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Please also post the first 40 or so lines of DeviceConfig.log, in Documents > Electronic Arts > The Sims 3, and of Config.log, inside Documents > Electronic Arts > The Sims 4.  You can delete your user and computer names, about 20 lines down; the files don't contain any other personal information.  These files show what GPU each game is using and whether it's recognized.

In both games, you should only see the unrecognized video card error once, but deleting the user folder, or just Options.ini inside it, will trigger the error again.  This doesn't mean that your card was recognized in the interim, only that the games don't keep showing the error.

Let me know if you want to fix the OneDrive issue as well.