Unrecognize Video Card
Please someone help. I just installed The Sims 4 on my laptop. I have an iGPU with Radeon 760M and RTX 40 series as a dGPU. Here's the problem: once I start it, the game doesn't recognize the video ...
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gemseashore Sims 4 is using the GPU it lists in Config.log, at least at the point when the Config file is updated (when you launch the game). The fact that it's unrecognized has nothing to do with which GPU it uses, nor does it cause any power throttling issues. Those are entirely system-related.
Is your laptop plugged in when you play? If not, please do that. Please also let me know where you're seeing "Throttle Reason Power," preferably with a screenshot or two. It's fine if they're not in English.
You can also try telling Windows to run Sims 4 in high-performance mode. The option is under Windows Settings > System > Display > Graphics settings. You'd click Browse and find TS4_x64 on the list, then choose the high-performance option. Add it for TS4_DX9_x64 as well if you ever use DirectX 9 mode.
Hi. Thanks for the clarification, really appreciate it.
Well, The Sims don't have my GPU in their database (system said that at the first launch).
And yes, my laptop is always pugged in an I run the game with the dGPU only (I use Lenovo Vantage to switch it). I also checked Task Manager before playing the game to make sure and monitoring anything via HWiNFO.
But the thing is, I keep seeing Throttle Reason - Power on my Radeon GPU after playing The Sims 4 for about 1.5-2 hours (even with dGPU-only mode on). It usually starts off fine, but over time power throttling goes up, like recently it hit 49% (that's the third time. 1st 9%, 2nd 38%). I attached a proof.
Also, even though everything runs smoothly, I do notice some visual glitches when switching from Live Mode to Build Mode, like the UI stutters a bit. Could be this related to the game not recognizing my GPU?
What do you think I should do to fix this? Is there any wat to make sure the game fully detects the GPU (not iGPU)? Or maybe something I can tweak to reduce the power throttling effect?
Oh, and then which one I choose between those three options for The Sims 4? Let Windows decide (High performance) is the default for now.
Sorry if there are too many questions. Hope you understand.
Let me know if I should post anything or screenshots. Happy to provide anything helpful!
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