Anonymous
10 years ago"Unrecognized Video Card"
I have a 6 month old laptop of a very high standard, with core i7 and AMD graphics card. I bought Sims 4 and have played on it for a total of 266 hours with no issues, but it now says my video card i...
- Anonymous10 years ago
@jordanevatiley Please make sure that your computer is using your AMD card rather then the integrated Intel one. You can do this in AMD Catalyst Control Center by follow the steps originally posted by @crinrict:
- Choose 'Configure switchable graphics' Catalyst Control Center
- A window opens that will allow you to choose that card for whatever programs you want.
- Make sure the check box in this window that says show a pop up warning for unassigned applicationsis checked
- The next time you run the game, a pop up should open and let you designate the better graphics card for the game.
Let us know how you get on!