Hi everyone,
It's been a while since I played. Today, 10th june, I noticed I had to update my Sims4 game. So I've tried multiple times and it just blocks somewhere halfway the updating (always at 42%)
Does someone have the same problem or know a solution for this issue?
Thank you!
There are times the game updates don't work properly for me either. The only solution that I found to work when that happems was to uninstall and then reinstall the game. It is time consuming and dumb, but works.
Hi would you happen to know if doing so could fix a similar issue but after the 10th ?
I couldn't update my game before the deadline and now my game isn't compatible with the EA app (the app won't even open) and I'm trying to find a solution so that I can play again.
I tried launching the game from other apps like Steam and Epic Games but it doesn't work either.
Community ManagerHi @amberspitaels @Prov31Simmer @elea2312
Are you seeing a specific error message or error code when you try to update your game through the EA app?
Hello! I found this fix on tiktok via google but it worked for me when mine got stuck too.
On the EA app, go to the top right LEFT where "file" usually would be on apps with the 3 little lines. Then, "Help", then "App Recovery". Clear the Cache. The app will restart. After the restart of the EA app, it wouldn't reopen for me but I restarted my computer then the Sims 4 update worked with issue. I just did this a moment ago on 6/14/24
I can't update either. Mine is stuck at 62% and says it has 45230 hours left.
that didn't work for me, but it worked through the start menu. i clicked on app recovery and then restarted the game.
Community Manager
