hey the same happens to em im trying to fix it on my new mac neber had a problem but its red and white with loads of question marks on and uts so annoying and the right click dosnt work vca someone help me
Why doesn't right click work ? Do you not get the repair option or didn't repair work ?
Ever since the game updated with the toddlers all toddlers look like that no matter what i do. I cant find any solution (none of the thing you all said worked) i dont have a mac but it has always worked great. Does anyonw think it could maybe be related to the fact i dont have ny expansion packs? I was told that someone thought that but i dont think so because i got the update for free, no expansion pack needed. Anyways, has anyone been able to fix theirs? Please help tmy toddlers are scary lol. Thanks so much!<3
Did you just try repair or also reinstall the game ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Do you have any custom content that your toddlers are wearing? If so, delete the custom content from your game. This happened to me right after I downloaded some custom content, and the sim looked REALLY creepy (I've been having nightmares about her). I deleted the hair I was using, and I never had that problem afterwards. Hope this helped ☺
Community Manager
