Verifying game files
my origin keeps saying verifying game files for my sims 4 and i cant play it online or off line even if i cancel it
Forum Discussion
@xx_girlmonkey_x Restart your computer, don't open Origin yet, and clear its cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Then launch Origin and see whether your can play. You may need to repair one more time: open your game library, right-click on the Sims 4 icon, and select Repair.
ive already done that and its already trying to repair it does it every time I open origin and it doesn't let me cancel it
@xx_girlmonkey_x Try disabling automatic game updates in Origin: hover over your username, select Application Settings, and under Application (the first header), scroll down to Client update and disable auto game updates. Then clear Origin's cache again and see whether you can play.
i did that already
@xx_girlmonkey_x Clear Origin's cache again, then manually uninstall it:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
Restart your computer, download the full Origin installer, and run it as an admin: right-click on the installer and select "Run as administrator." This is a direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Run Origin as an admin as well, but don't do anything yet; just see whether it tries to verify or repair your Sims 4 files. If it does, please wait at least ten minutes to see whether it finishes.
Community Highlights
- EA_Cade9 months ago
Community Manager
