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i did that already
@xx_girlmonkey_x Clear Origin's cache again, then manually uninstall it:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
Restart your computer, download the full Origin installer, and run it as an admin: right-click on the installer and select "Run as administrator." This is a direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Run Origin as an admin as well, but don't do anything yet; just see whether it tries to verify or repair your Sims 4 files. If it does, please wait at least ten minutes to see whether it finishes.
- 5 years ago
ok I did that it didn't do it automatically this time do I try to update the sims 4 again?
- puzzlezaddict5 years agoHero+
@xx_girlmonkey_x You can try to update, yes. If it doesn't work, start from the beginning, but try repairing instead of updating.
- 5 years ago
now i cant even start the update when i go under my games the thumbnail is just an outline and i cant play it either
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