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ok I did that it didn't do it automatically this time do I try to update the sims 4 again?
@xx_girlmonkey_x You can try to update, yes. If it doesn't work, start from the beginning, but try repairing instead of updating.
- 5 years ago
now i cant even start the update when i go under my games the thumbnail is just an outline and i cant play it either
- puzzlezaddict5 years agoHero+
@xx_girlmonkey_x It sounds like Origin isn't loading your data properly. Does clearing its cache again help? If not, can you try a different connection, for example using your phone as a mobile hotspot? (Make sure it's using data, not your home wifi.) The point is not to permanently use a different connection, just to test whether this is the issue.
- 5 years ago
i think i cleared the cache wrong wich messed it up im going to try putting the disk in and see if that will help
- 5 years ago
thanks for trying to help but i dont think its gonna work on here any more i have a portable harddrive with the sims 4 on it and the game works on my grandpas computer so ill juts hae to wait to play until i get my new pc once again thanks for trying
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