Weird lag in build/buy mode and sometimes in Live Mode too

Hi everyone, I'm having this weird issue with my game. Overall my game plays very smoothly, like butter. Specs are i5 7600K 3.80GHz, 1060GTX 6 GB and 16GB of ram. On Windows 10 Home Edition x64....

JeanVW

Seasoned Ace

5 years ago

@abc1381541026 Have you tried this suggestion: https://answers.ea.com/t5/Technical-Issues-PC/Weird-lag-in-build-buy-mode-and-sometimes-in-Live-Mode-too/m-p/9228554#M180984

abc1381541026

5 years ago

that seems really confusing, i'm not great at stuff like that. what do i have to do?

JeanVW
Seasoned Ace
5 years ago
@abc1381541026 In this topic: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/9218406#M180558

you'll see a lot of options for attempts. the attempt I used was Attempt #5 which is also the attempt that worked!
You need to go into Device Management in your PC. From there, you'll want to go to your Network Adapters.

From here, you'll choose the PCIe adapter that you use. It can be one from Realtek, but also one from Intel. In my case, it was labled as an Intel Ethernet Connection I219-V. So I googled on that one rather than the one from my motherboard.

Download the latest drivers, install them for your Ethernet connection, restart PC and try troubleshooting again!

In my case (so far) no problems anymore with lag in B/B mode.
- puzzlezaddict
  Hero+
  5 years ago
  @JeanVW I'm not sure this approach would be any benefit to @abc1381541026, who has an HP laptop that may block the installation of any non-HP-approved drivers. You can see a dxdiag on the laptop here:
  
  https://answers.ea.com/t5/General-Discussion-Feedback/why-is-the-sims-4-game-being-so-slow/m-p/9233054#M31712
  
  I'm about to answer there, but the errors in the dxdiag are mostly system issues that need to be addressed.
  - JeanVW
    Seasoned Ace
    5 years ago
    I dont know if having an HP laptop affects the way LAN drivers are installed, I'm merely trying to find a solution.
- oaana
  5 years ago
  ~~@JeanVWI'm trying to update my driver too cause i have I219-V from 2015 but I'm not sure what to pick on the Intel website. Do you have any link from where you downloaded yours? ^^~~
  ~~When i'm trying to update it refuses to do anything cause it says windows decided I already have the best pilote. :/~~
  Managed to do it ! I'll try my game now 🙂
  EDIT: alright i updated my ethernet drivers but I still have the same issue. Whenever i join a new household : bad fps, have to quit in the map and reload the household to fix it. At this point it's a game issue, mostly knowing it doesn't happen when I have Eco disabled. :/
  Thanks!
  - MadPeachyTV
    5 years ago
    So ive been playing for around a steady week now (I've had some time of work to actually sit down and play)... no problems untill tonight. Again, the lag bug persist. I drop down to 5fps as soon as I open build mode, or swap back, and now its every-time I play. Im soooo so so frustrated at this point. I updated my Ethernet drivers 2 weeks ago as @puzzlezaddict suggested, and everything worked perfectly! Untill tonight, so I have no idea why this keeps happening.
    Anyone else still having this problem?!