Forum Discussion

Seasoned Ace

5 years ago

Weird lag in build/buy mode and sometimes in Live Mode too

Hi everyone, I'm having this weird issue with my game. Overall my game plays very smoothly, like butter. Specs are i5 7600K 3.80GHz, 1060GTX 6 GB and 16GB of ram. On Windows 10 Home Edition x64....

JeanVW

Seasoned Ace

5 years ago

@abc1381541026 In this topic: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/9218406#M180558

you'll see a lot of options for attempts. the attempt I used was Attempt #5 which is also the attempt that worked!
You need to go into Device Management in your PC. From there, you'll want to go to your Network Adapters.

From here, you'll choose the PCIe adapter that you use. It can be one from Realtek, but also one from Intel. In my case, it was labled as an Intel Ethernet Connection I219-V. So I googled on that one rather than the one from my motherboard.

Download the latest drivers, install them for your Ethernet connection, restart PC and try troubleshooting again!

In my case (so far) no problems anymore with lag in B/B mode.

puzzlezaddict

Hero+

5 years ago

@JeanVW I'm not sure this approach would be any benefit to @abc1381541026, who has an HP laptop that may block the installation of any non-HP-approved drivers. You can see a dxdiag on the laptop here:

https://answers.ea.com/t5/General-Discussion-Feedback/why-is-the-sims-4-game-being-so-slow/m-p/9233054#M31712

I'm about to answer there, but the errors in the dxdiag are mostly system issues that need to be addressed.

JeanVW
Seasoned Ace
5 years ago
I dont know if having an HP laptop affects the way LAN drivers are installed, I'm merely trying to find a solution.
- Helithe
  5 years ago
  I'm having the same issue lots of people here are having, everything ok during live mode, constant 60fps on ultra settings, then as soon as I go into build mode it drops to about 10fps. When I go back to live mode if I click on the 3 dots to open the menu it goes back to 60fps and continues playing fine.
  - puzzlezaddict
    Hero+
    5 years ago
    @Helithe You could try step 5 here:
    
    https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/9218406#M180558
    
    It seems to work for some people who have the same fps drop you've described.