When traveling, my Sims 4 game crashes and my PC resets.
I had a new PC built recently and put together by Fry's electronics as back ground.This is my system
MSI MPG X570 Gaming Edge Motherboard
1Tb Samsung 970 Evo Plus Harddrive
AMD Ryzen 5 3600 6-Core 3.6Ghaz processor
EVGA GeForce RTX 2060 Super 8GB GDDR6
32GB of DDR4 SDRAM
I own all expansion packs, and some game packs.
Every time I have a Sim and zoom out too fast, or zoom out and select travel my computer crashes and restarts itself. I am not playing any other games or running any other software besides GeForce Experience.
Here is my DxDiag
I own over a 100 games. None of the others have any issues.
@KhanivoreKhan I don't know why only Sims 4 would be affected. It's possible that while the game isn't particularly demanding overall, at least not compared to other games, it does place a certain kind of strain on a certain resource at a particular time, and other games do not. I don't have the knowledge to speculate on what that would be though.
I do know that you're not even close to the first person to report Sims 4-specific restarts, and that in a couple other cases, replacing the motherboard or the PSU fixed the issue. I'm not suggesting you go out and buy new components, at least not at this point, just that there do seem to be hardware issues that show up in Sims 4 and not in other games, or maybe they show up in Sims 4 first.
If nothing else turns up, and you have a friend with a gaming rig who'd be willing to let you test with their components, it might be useful to try playing with, for example, your motherboard, CPU, and PSU, and their memory and graphics card, and vice versa. At the very least, a restart in one hybrid system and not the other would narrow things down. When there's no obvious explanation, sometimes it takes a bit of experimentation to find the problem.
