Hey, I'm having the same issue with my HP Omen. When I try to launch the game, my screen would flash and then it would turn white. I tried most of the suggestions (i.e uninstall, game repair, new folder, AV check and night mode) still nothing.
Here's my dxdiag if anyone can help. Thanks
Hey, I'm having the same issue with my HP Omen. When I try to launch the game, my screen would flash and then it would turn white. I tried most of the suggestions (i.e uninstall, game repair, new folder, AV check and night mode) still nothing.
Here's my dxdiag if anyone can help. Thanks
tyneikatanay Sorry for the late reply. Your dxdiag lists a number of crashes of one of the graphics driver, so please do a clean uninstall and reinstall of both drivers, as described here:
Use the drivers HP provides for your laptop; you can update the Nvidia driver later if necessary. Go here:
https://support.hp.com/us-en/drivers/laptops
Enter your laptop's serial number, choose your OS (just Windows 11 is fine) if asked, click All Drivers, expand Driver-Graphics, and find the newest Intel and Nvidia drivers by version number. Anything that starts with 32 is newer than anything that starts with 31, and then the last four digits matter.
The proper order of operations is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while your computer is offline.
If this doesn't help, try any and all of the usual workarounds for this issue on HP gaming laptops:
No single workaround helps everyone, but at least one usually does.
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