Forum Discussion

ratboy81's avatar
4 years ago

White screen when starting new game

For over a month, whenever I try to play this game, it gets stuck on a white screen when I click new game and it only happens when I have mods installed, which is 100% of the time I play. I tried finding a loop hole by going to create a sim on an old save file, but that just resulted in an infinite loading screen. And before you ask, I already ruled out all of my mods. It's not a specific mod or combination of mods, it's the fact I'm using mods in general. It's as if the game decided it didn't want me using mods anymore.

5 Replies

  • @ratboy81  I'm not sure how you ruled out your mods, but assuming the files themselves are fine, the issue could also be the Mods folder.  So please move that entire folder to your desktop and launch the game to create a new one.  Just to be thorough, please download a fresh copy of one mod, something confirmed compatible with the latest patch level, and add it to the Mods folder, but don't add anything else yet.  Just let me know whether you still get a white screen.

  • ratboy81's avatar
    ratboy81
    4 years ago

    That was one of the first things I did, obviously it didn't work.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @ratboy81  Are you going to post a dxdiag?

    You didn't previously mention trying a clean folder, and I didn't want to waste anyone's time if the solution was that simple.