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MaddyMylan's avatar
MaddyMylan
6 years ago

Why Won’t My Sims 4 Game Let Me Play

My sims game has not been letting me play in the actual game since October. At first i assumed it was some cc that I had downloaded because it would show me the families still when i hovered over them, it would let me go into the game with the selected family, only the screen wouldn’t have any of the normal panels on it, nor would it let me move. But now that i decided to actually try and fix it it’s gotten worse, i’ve removed my cc folder multiple times AND deleted the game, yet it’s stays the same. It will let me go into Cas and do what i like but when i go into a world and try to play a family it does nothing at all. When you hover over a house usually you see who lives there, instead it shows two blue boxes. please help

pc

3 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @MaddyMylan

    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/ My games library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims and play by 5 minutes.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7. Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem also disappeared in this old save. However, it may happen that although the new saves will not have this error anymore, the old save will remain damaged.
    The last step - delete The Sims4 old folder.

    Your saves and library will be not changed or damaged
    I don't work for EA
  • MaddyMylan's avatar
    MaddyMylan
    6 years ago

    idk if it’s just my wifi but Origin is not letting me repair the game, instead of giving random minutes/secs remaining it’s says 0h 0m 0s remaining 

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