Windows 11 and ts4?
Does anybody know if Sims 4 is compatible with Windows 11? like at all? I have the Windows insider beta channel where Insider previews of Windows 11 are installed, so I basically have Windows 11 now...
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@essiewik If you can play for 30 minutes, as in, Sims 4 loads and runs correctly for at least a little while, then the game is compatible with Windows 11. There are plenty of reasons it crashes that have nothing to do with the OS, including but not limited to bad custom content. (Even one bad cc item can cause a crash.) To provide more information, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether you've noticed any pattern to the crashing, like for example if it always happens at a particular sim-time, or when your sims are on a certain lot, or when particular sims are present or wearing particular outfits.
Well here I provide the dxdiag file.
@essiewik You're running Windows 11 on a system that's technically not supported. While this might be fine, it's certainly possible that it's causing or contributing to the crashes. Anyway, a crash dump would be helpful here. Click Windows key-R and copy and paste this:
%LocalAppData%\CrashDumps
When you enter, you'll see a list of .dmp files. If one of them is from Sims 4, please upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and link it here. If you see any crashes in that folder that are not from Sim
If there is no Sims 4 .dmp file, you can enable them:
- Hit the Windows key, type "command prompt" in the box, right-click on Command Prompt in the search results, and select Run as Administrator
- In the window, paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" without the outside quotes into the box, and enter
- Launch Sims 4 and wait for it to crash (whether you can play at all or not)
- After it crashes, wait for any crash dialogs to finish
- Then hit Windows key-R and paste "%LOCALAPPDATA%\CrashDumps" without quotes into the box, and enter
- Upload the last .dmp file to a free filesharing site and link it here
- When you want to undo the auto crash log dumps, open Command Prompt as before, paste "reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f" without the outside quotes, and enter.
@essiewik All three of the dumps show out of memory crashes. With 8 GB RAM installed, you'd normally be fine, but something running on your computer is using enough of that and the page file too that Sims 4 is running out of memory entirely. It's not clear from your dxdiag and the crash dumps what exactly this is, but one relatively easy workaround is to increase the size of the page file and see whether it helps.
Hit Windows key-R and enter "sysdm.cpl" without quotes into the run box. In the window that opens, click the Advanced tab, then Performance, then Advanced, then Change under Virtual Memory. Before doing anything else, please take a screenshot of what you see and attach it to a post when you reply, for reference. Now uncheck the box to automatically manage page file size, choose custom size, and set 12288 (that would be 12 GB) as the initial and max size. Click OK, restart your computer, and test.
If you don't want to do this right away, you can try playing Sims 4 with nothing else running in the background, other than Origin of course. But that shouldn't be necessary—8 GB is a common amount of installed RAM, and it's enough for almost all players even when they have several apps open at once.
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