So the new update is great and all, but it RUINED the Gallery, I can't open it in game, I could in the menu, but I just got a weird image and couldn't open anything, and now I can't open it anywhere. Anyone got a solution, or is this a bug that needs to be fixed?
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1220
What expansions, game packs, and stuff packs do you have installed? eco university island famous seasons pets city get together get to work
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? my gallery is messed up nothing works my game glitches
What do you expect to see? my gallery to work
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
help
HI @IzzyR2603
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
After updating the sims 4 the gallery labels everything as "WWWWWWWWWWWWWWWWW" nothing is loading, yes i do have mods but i have looked and seen that isnt the issue, I've tried repairing the game and clearing the cache but nothing worked
I merged your post with the master thread on this
Try repairing your game by repairing your game through Origin (right click on the game and choose repair game)
It’s weird, ever since the new update I can’t play a household. I do have mods and CC but I already have used softwares to check if they need updating or if some of the CC is broken I had 2 broken CC but I have removed them I also removed other stuff because I didn’t want them anymore. Everything was working fine then I go in to play today and I’ll be on the household loading screen for over an hour. I tried other saves and it’s EVERY HOUSEHOLD not just one. I tried creating a new saved game. Same issue. I removed mods and cc to test it out. Same issue. Tried repairing game. Same issue.
it just doesn’t go past trying to play a household.
I currently uninstalled the game and reinstalling it currently. Seeing if that fixes the issue. But really upset about it. Also forgot to mention I can’t access the gallery either. All I saw was a bunch of WWWWWWWWWWWWWWWWW
It was really strange. I’ve been having a lot of weird issues after the update
I got the same thing. If I click gallery again after opening all controls disappear, nothing clickable and unable to save game. I tried repairing the game, same thing happening.
Same problem here.
HI @Briroxx1
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Thank You!! That fixed my issue. Updated UI cheats extension and it fixed all of the issues.
Community Manager
