Forum Discussion

mshy559's avatar
mshy559
New Novice
11 days ago

Won't let me click on anything in the game

not allowing me to click on anything in game such as other sims or objects  i cant make my sim do anything, walk anywhere i cant click on her to physically do anything or click on another sim to socialize with i also cant move the screen unless i move the mouse to the very corner of the direction i want to go to instead of clicking down and sliding over which is how i normally move the screen around  

9 Replies

  • crinrict's avatar
    crinrict
    Hero+
    13 hours ago

    Hi mshy559​ 

    Please try a clean boot

    https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

    If it works in that mode, then it's a background program interfering and you will need to find out which one.

    I'm moving this to the tech forum for better help.

  • mshy559's avatar
    mshy559
    New Novice
    2 days ago

    Yes on new saves to. It’s like I have no control over the game. I’ve never had an issue like this before this didn’t start until after I updated my game and purchased the SpongeBob bundle. I can click on a sim that I want to control but I can’t physically make the sims do anything like for instance if I click on the tv nothing comes up it is like that for everything in my game even new households. 

  • mshy559's avatar
    mshy559
    New Novice
    3 days ago

    Still has not been working and still continuing to do the same thing 

  • mshy559's avatar
    mshy559
    New Novice
    10 days ago

    No The only thing I have for my computer is EA and the sims 4, I don’t have discord 

  • crinrict's avatar
    crinrict
    Hero+
    10 days ago

    Do you have any programs running in the background like Discord ?

  • mshy559's avatar
    mshy559
    New Novice
    11 days ago

    I don’t use CC or mods , I did  go into a townie household to try and see if maybe it was just my sim and it does it for all the sims even ones that are in different household's, I cleared catche twice 

  • Hi mshy559​ 

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • Does this happen on a specific Sim only or also on a new one for testing ?