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Anonymous's avatar
Anonymous
9 years ago
Solved

You must have The Sims 4 registered to your EA account to access online features

Hi, Today I was playing The Sims 4 and when I tried to open the "Community" tab of The Gallery a message popped up. It said "You must have The Sims 4 registered to your EA account to access online f...
pc
patzthey's avatar
patzthey
9 years ago

I bought a physical copy at my local Wal-Mart. I had the game already installed on my computer - as I had played the free trial through Origins. I put the code into the Origins loader, and I was connected through the internet. I hope I'm being clear enough about this, if you need further clarification, let me know.

SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
9 years ago

@patzthey @BASS-TZAR-RUN

Thank you, this is helpful.

Did you enter the code through the Origin client by selecting "Redeem Product Code"?  Was it was this UI?

EDIT: Never mind, we think we figured it out.  Thanks again!

 

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