Cannot redeem the product code for Sims Medieval

As you can see on this post, you have to register your game on the Sims 3 Official Website as Origin told you 😉 http://answers.ea.com/t5/The-Sims-Medieval/How-to-Register-The-Sims-Medieval-to-Origin/m-p/2528290#U2528290

Hi, I'm having the same problem, but Sims 3 won't accept my code and I don't understand how that lets you re-install Sims Medieval anyway. I had the following problem:

 - Sims Medieval gets stuck because of the 2.0 patch for Windows 8 (lots of problems there I know).

 - EA says to re-download through Origin, so downloaded and installed Origin.

 - Origin says to redeem the code through Sims 3, so created a Sims 3 account.

 - Sims 3 says code is invalid.

Now I'm stuck, have played 3 long games previously before the stupid updates installed and lost them when having to re-install, and I don't want to simply replay the tutorial over and over again and then lose the game each time.

KF

I bought a digital copy off of Steam, but I've gone through all the same hoops trying to get it to launch... Why are they giving out invalid CD Keys with digital copies wtf... Oh and im on windows 7 btw

@TokeHackChoke Hey, I can see the game added to your Origin account, does it work there, or do you see the same behaviour you see on Steam? 

I take it that you're using the product code ending in -CL6S? 

Please don't post any codes publicly, btw. 

Thank you. 

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@EA_David wrote:

@TokeHackChoke Hey, I can see the game added to your Origin account, does it work there, or do you see the same behaviour you see on Steam? 

I take it that you're using the product code ending in -CL6S? 

Please don't post any codes publicly, btw. 

Thank you. 

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@EA_David Yes it is that code, yes it still will not work on Origin. Besides, I would rather play on Steam, as that is where my purchase was made. It is getting on 24 hours of not being able to use a product I have already purchased, and I am starting to really wonder why so many people are getting faulty activation codes when purchasing a product that should be new and unused, as digital products should be, yes?

I'm having the same problem (can't play it in Windows 10, and need to re-download it) - I registered it on sims3.com, but can't find any trace of it in my account there or at Origin.  I didn't get an email for it either.  I have a valid code from the physical version of the game.

Edit: Alright, my bad - when I restarted the Origin desktop client it was on there, and un-installing and re-installing the game through that appears to have fixed the problem.  Thanks to anyone who may have read it!

I have the same problem. Running windows 10.

I have the CD version of the game which does download, but the launcher won't even open.

I tried registering the game on origin and got sent to the sims 3 site.

I entered the code there, and it just said my code was invalid.

@AmberHartz , you'll need to contact EA Help to have the game added to your Origin account. You'll need to provide proof you own the game on CD/DVD, provide your original game code (usually a photo of your code will do) and they can add the game to your Origin account.