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mate54's avatar
mate54
Hero+
2 years ago
Solved

[CURRENT ISSUE] - The Sims 2 Download Error in EA App

Hello everyone,

If you have tried to download The Sims 2 Ultimate Collection from EA App and received an error when the download reached 14%, please click Me Too. Feel free to add any details about this error under this thread.

EA has been made aware of this issue.

  • EA_Cade's avatar
    EA_Cade
    2 years ago
    Hey all,

    We believe this issue has been resolved, if you're still seeing this now please let me know.

    Thanks!

17 Replies

  • GUYS I FIXED IT!

    I moved the download to be under the same folder that my sims 4 is under and it worked, i coulndt get it to download at all under the proper ea app placement that it defaults to. (check my linked files for pictures!)

    I think it might be cause by our files and folders being mixed up after moving tfrom origin to ea app.

    My sims 4 files are split between two folders and none of them are from the ea app. Its split between a folder called Electronic Arts that has 90% of them, and the rest is under origin games. Im scared to move it since my game has worked fine for months now.

    But yeah, moving the download to that same folder fixed everything.

    It instantly started an actualy countdown and is no longer stuck on that forever 14% and i havent gotten an error yet and im 60% done with the download so far! (IT FINISHED DOWNLOADING AND IT LAUNCHED NO PROBLEMS)

  • Mine had the issue during initializing. Here's the error report ID: 

    6c637e04-8512-49ed-bb02-abca405769d6

  • 779d42a5-4b00-4587-9aff-d64b36a8df38 is my Report ID, I am as well, having the same issue. I even got it when trying to "repair" the game since it wouldn't open correctly. It opened on a black screen with no way of clicking around.

  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    2 years ago
    Hey all,

    We believe this issue has been resolved, if you're still seeing this now please let me know.

    Thanks!
  • NordicGoth's avatar
    NordicGoth
    2 years ago

    I was having the same problem and i thought maybe it was the game (SPORE) so i ended up trying to download another game, a free game Alice: Madness Return, playing it for awhile and it ended up continuing the download like nothing happened but it still has the download error message underneath it. But it just completed downloading. 

  • I still have the problem,  If someone can help please.

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